Servicenow System Administration Training

Module 1 – Introduction to Service-Now 1.      Introduction to Service-Now Web Page. 2.        Introduction to List and Forms 3.        Introduction to Service-Now API’s (REST and SOAP) 4.        Lab -    on querying, creating and updating a record (Incident, Service request OR Change) 5.        User and group administration in Service-Now. Walk-through into different Roles Module 2 – Creating custom Application 1.        Introduction to System Applications 2.        Lab -    Create new application 3.        Lab -    Create 2 tables for the application, relate one table with other 4.        Lab -    Create list and forms for both the tables (User interface) 5.        Lab -...